Frequently Asked Questions
How do I place an order at Anjelie?
How do I place an order at Anjelie?
Shopping at Anjelie is simple and secure. Just select your products, click “Add to Cart”, and proceed to checkout. Fill in your details, choose a payment method, and complete your order.
Is my order confirmed? How do I know?
Is my order confirmed? How do I know?
Once your payment is confirmed, you will receive an email with your order confirmation. If you don’t see it, please check your spam, promotions, or junk folder. If you still can't find your order confirmation email, please contact us at contact@anjelie.com.
What is the delivery time?
What is the delivery time?
Delivery times vary depending on your location and are displayed on the checkout page before you complete your order. Our average delivery time is 7 to 14 business days, starting from the date of shipment, depending on the destination.
Can I track my order?
Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email to follow your delivery in real time.
Where is my order shipped from?
Where is my order shipped from?
Our products are shipped directly from our international warehouses and delivered by trusted partners in Europe, ensuring fast, high-quality delivery.
What if I don’t like the product? Can I return it?
What if I don’t like the product? Can I return it?
Yes! You have 30 calendar days after receiving your order to request a return.
The product must be unused, with all tags attached, and in its original packaging. Return shipping costs are the responsibility of the buyer. For more details, visit our Return and Refund Policy page or contact us at contact@anjelie.com.
Do you offer a warranty?
Do you offer a warranty?
Yes! All our products come with a 30-day warranty against manufacturing defects from the date of delivery.